Loveland Auto Repair

(513) 781-3235
Mon - Fri: 7:00 AM - 6:00 PM
5

I was unlucky to find a screw in my tire, but I was lucky to be in the parking lot where Honest-1 is located. I was a first time customer and super impressed with the service. Each employee I encountered was friendly and the service was prompt and professional. The waiting area was very clean and it was clear that they were following Covid guidelines. They will be first on my list if I need repair/service in the future. Thank You.

5

Very honest and forward about any issues with my vehicle. They recognize that I'm on a budget and dont try to upsell. Would ABSOLUTELY recommend this place !

Kelsey, Thank you for 5-star review. We value our customers. Our goal is to have our customers for life. We inform our customers. Our service educators not sales people. We couple this education with a 36,000 mile / 36 month warranty on our "parts and labor" thus fully standing behind our services. We appreciate your patronage. Pat, Owner

- Honest-1 Auto Care Loveland
5

Best auto care experience I’ve had. The staff is the nicest!!!

5

I had a great experience with honest-1! The service was as fast and the waiting room is clean and comfortable. I definitely recommend

5

I was able to get an appt right away and received prompt service. I appreciated the recommendations of other things needed to be checked right away and those that I should keep an eye on. Very professional, convenient location for me, and trustworthy!

0.5

I'm pretty sure this review, which is not complimentary, will not show up on the website with all of these other raving reviews but I'm going to leave it anyway. I had my vehicle in for service on a Thursday and requested several items to be done on my vehicle and I do not believe most of the services were completed. Four days after they were supposed to inspect the wheel joints, my front sway bar broke. So much for an inspection. Thankfully I wasn't driving 70 mph on the interstate when this happened!! When I contacted the owner of the company to complain about the service, excuses and justification of work (that I know for a fact wasn't done) was all I received. So disappointing. No wonder the workers only do half of a job with half of the leadership running the company. So much for customer appreciation!!!

Tina, My offer of a complimentary tire rotation still stands. I explained that your better tread is in the front. Since your vehicle is a front wheel drive, we advise against moving your "better tread" to the rear. I will gladly perform the rotation at no cost to you. While your vehicle was here we performed an inspection and the sway bar was intact. Please stay safe, Pat

- Honest-1 Auto Care Loveland
5

Very knowledgeable & easy to to business with. I won't hesitate to bring my vehicle in for service.

5

Very knowledgeable. They will make sure the job is done correctly.

5

I must admit I don't know a lot about cars and worry when going to any car place that they will give me the run around and take advantage of me. This has happened to me quite a bit in the past. However, here...they have a customer for life. They take their time to explain things to you so you can understand it and make informed decisions. I feel that they really treat you as if your family, doing what is best for you. My transmission was on it's way out, and could of cost me 9,000 they quoted. They were looking into parts etc and found out that it would be covered by my warranty and I wouldn't have to pay anything ta all! They didn't even charge me for diagnosing the issue. Just sent me on my way to get it covered for free under the warranty at the dealer. It says it in their name...they are honest! There needs to be more people and companies out there like them. They definitely raise the standard of care in their industry. I will always recommend them to others and am willing to go out of my way to go there to make sure I get the service that I can trust.

5

Great service and outstanding, friendly staff.

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