Loveland Auto Repair

I brought my car for a oil change and to have my tires checked for vibration. I was told the vibration was the tires needed to be balanced. I was also told that they were going to rotate my tires. I was never told what the cost was for the tire rotation (ended up being $80 for a tire rotation). My car was at the window by the guest lounge, the service technician kept walking away from my car and talking to other technicians, what seemed to me for advice. What should have only taken 45 min to 1 hour ended up taking well over 2 hrs. Not to mention the vibration is now a lot worse (I went to Lexington for the weekend and a friend was with me and asked what was wrong with my car, because the vibration was so bad). EXTREMELY UNHAPPY!!

first time visit for an oil change after receipt in the mail. Forms to complete unusual worked in. After receiving a coupon for an oil change I came in on Sat worked in right away.Staff found corosion on the battery i agreed to have it cleaned resulting in 90 extra minutes.upon leaving engine light on(new)and addressed. On Sunday car would not start making sons late for practice whille AAA addressed the problem taking 90 minutes nearly towing it to the dealer! remember the car did not have a problem with the battery prior to coming to Honest.The service tech found another issue that will need to be addressed in the future. Staff very professional

Always friendly and quality service. Good communication so always know the status of the work.

Always friendly and quality service at a fair price. Good communication so we always know the status of the work.

What a wonderful experience this was in getting the oil changed on my Wife's Honda!!! The Staff were very attentive! As soon as I walked in the Door they greeted me to see how they could help! My oil change included a detailed inspection which indicated some minor fluid leaks that might have to be addressed in the future. The comprehensive inspection report that was provided to me was more thorough then what I have received from the Honda Dealer I have been going to for years!!! All for less money as well!!! Finally, the Coffee and Beverage Bar including the Snacks were great. I'm SOLD!!!

Wonderful experience! Educated me as to why I needed a new alternator and distributor cap. When it came to having the work done, I was able to get a ride home and back again so that I was not stuck waiting there. They even called to keep me posted on the progression of the repairs. I will definitely be returning for all my future car repair needs.

fast and friendly. Repair was handled well. I would recommend to a friend.

Did a great job. I was in a hurry and they got it finished right away.

Really friendly service. Completely different atmosphere from other auto shops

Service was excellent. Very friendly staff and very quick service. Will definitely recommend to others.