Very impressed with the employee's. Everyone was very friendly, helpful and kind from the moment I walked in the door. First rate employees! Kurt was the one who set the appointment for me and greeted me as if I were a family member. Kudo's! The mechanic was very impressive as well, he also made me feel as if I were a family member when showing the damage that was done to my tire. It was so cool! I was very very pleased when I was taken out to the garage to see the damage to my vehicle. For some reason, that all stopped back in the 70's. It is nice to see that again. The parts were ordered for my car and put on that same day except for the tire, which was not problem at all. When my payment didn't go through, the patience of the staff was phenomenal! The service was ALL about the customer and the customer's convenience. I was offered a ride home if the parts did not come in that day and when I came back to have the tire put on, my g-daughter (age 19) was across the street at Urgent Care and I was offered a ride to pick her up if the tire wasn't put on by the time the doc was done with her. The tire was put on by the time she was finished. I will never go to any competitor again, as their service is always questionable. Being a woman, I felt I was treated fairly, not taken advantage of and treated with respect. Left with no doubts in my mind. Thank you so much everyone for the kindness and hospitality that was shown to me. A shout out to Nicole for getting things straightened out with my credit union.